All items are shipped directly from Image Bearer Books. Once an order is fulfilled, you will receive an email from Image Bearer Books with your tracking details. All items will be shipped using the most economical courier service available. Quoted shipping charges are based upon non-regional areas. If you live in a regional area, there may be higher shipping costs required. If this is the case, we will notify you with the updated shipping costs via email before proceeding. Duties and taxes are the responsibility of the customer. Please contact your local authority for more information. All shipping charges are subject to change without notice.
A pre-order is an order that is placed before an item is in stock. Pre-orders are used in order to guarantee you will quickly receive an item when it is in stock as some items may sell out quickly. A pre-ordered item cannot be shipped until the item is in stock. You will be informed of the estimated shipping month when pre-ordering an item. This month is subject to change.
We hope you love your copy of Image Bearer! But in the event that your copy arrived damaged, we will gladly exchange for a new copy.
If you change your mind and decide you no longer want your copy of Image Bearer, we will gladly refund you if your purchase was a pre-order or has not been shipped. We will refund you the purchase amount minus any merchant fees we may have incurred as a result of the sale.
Conditions of returns:
-Items to be returned must be postmarked within 14 days of purchase. Any items returned postmarked after 14 days of purchase will not be accepted unless prior notice or terms have been agreed upon.
-Items must not have been worn , damaged or altered from their original condition in any way.
-All items must be sent back with protective wrapping to avoid damage in transit.
-Upon receipt, if the item does not meet any of the above conditions, we may choose to not issue a refund or exchange.
If you would like to return or exchange your book, please email firstname.lastname@example.org